For all those new and old we have a thing called forums. Forums are designed so that the community can share an answer. So that common problems are discussed and solved. So that we as a people can communicate with one another. It's not like the top of the blog as said for years don't post comments go talk on the forum.
I do tech support for a living both low level and high level and it is soul wearing enough with out having to do it for a hobby. No matter what level it is though the majority of questions are solved with a link to the FAQs. People just don't feel the motivation to look and see the down load links on the top right hand.
Also I don't want to hear any complaints about the forum is too hard to log into. Its a tuning test not to see if your a bot but to see if your competent enough to discuss anything on the forum or just be a lurker.
P.S. For those who have read this wall of text and then leave a comment I will find you and kill you.